And Handy was built to be the easiest way to book household services. Sorry, but we can't respond to individual comments.If you need immediate assistance, please contact Customer Care. Office Furniture Assembly. The metal piece broke so there is no way to fix it. The item is made of very flimsy non durable material, the fabric is barely attached to the thin metal frame. Well today my neighbor messaged me and said that we had stuff outside our house. Again had to postpone my contractor's dates. To start we get a date to begin, schedule time off. Then when the guys show (instead of that Monday morning it was around 4 pm) all they did was rip out the old shower. If you want to save yourselves a lot of grief, time and not end up with a crappy piece of furniture from Wayfare buyers beware! But they keep taking money even after you already canceled 4 months ago. Handy.com charges a customer $130 to assemble a 6-drawer dresser and pays the handyman $38 for two hours of work. He proceded to do the work, worked for about 2 hours and then left to eat lunch. Very neat. It's a simple project (drywall repair and painting of a living room), so it's not like the job is too complicated. Learn how to stay safe during COVID-19 in our new guide: Scams will take food from my foster children's mouth with a conscious. My overall ratings look like this: Merchandise quality = 4 1/2 stars. However while putting the stand together he realized that there was a missing part (Letter O was missing). When I called the company, I was offered to reschedule and I had to do it because money had already been withdrawn from my credit card, but no one came next week either! Our community is ready to answer. I regret the day I ordered from them--unfortunately I also ordered two smaller items from Wayfare and I only hope there will be no more surprises of missing or defective parts or whatever. The next day I get a email saying it has been shipped and I should get it on the 25 of August well of course I didn get it. I have never heard back from them and it appears they do not guarantee or stand behind their work. They have unethically used the COVID -19 pandemic as a crutch or an reason to justify their delay in responding to workers. NEVER AGAIN WILL I BUY FROM Wayfair. They have charged me for over 5 jobs since I’ve been with them for 2 months. 6 hours later he only had one desk put together. Handy keeps 50 - 75% of the project labor, and over quotes all the jobs. You are severely underpaid and must work for free in some cases. Surprise, surprise, this time the marble top had not one but TWO cracks plus a splintered wooden cabinet. Low pay for jobs. We placed a large Wayfair furniture order for a cross country move and scheduled our assembly well in advance. You risk them giving you a bad rating, even though Handy knows it takes at least three hours to assemble a multi-drawer dresser or storage bed. I was forced therefore to stay and finish many jobs and didn't get paid just to stay employed. The expect you to clean a large home and could be very messy and you would get paid less then 100$. Handy's management sucks as far as connecting and fairly protecting their employees. If you miss an appointment for any reason (ie. Greater than 27%. Really? If you were in charge, what would you do to make Handy a better place to work? Have to have customer request more work hour you perform. Hired them to assemble 3 large desks which I described. Job descriptions are not always accurate. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. My choice was to pay for additional hours or he would leave. How long does it take to get hired from start to finish at Handy? That should have been a clue. I ordered a bed off of wayfair and they said it would come on September 10th but I called customer service because I wanted the bed on September 29th, and they told me “Ok we will just email you to reschedule a day before it arrives.

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