gotham steel complaints

I, of course, refused the package. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. It took me three days of working with my card company until they returned my money. I never received it so I called again today, Nov 15th and they said I was told to send the air fryer back at my expense! I have been calling about my surveyed since Oct.23rd and spoke with five different people in customer service and got no results but a run around!! Read more. Zwilling Ceramic Non-stick Pan . Your password has been sent to the specified email address. Gotham Steel . Please help me, I am 72 years old and I need my air fryer! all pots and pans stick food to bottom of frying pan even pouched eggs in water and three beef sausages totally stuck to pans. Find helpful customer reviews and review ratings for Gotham Steel Hammered Collection – 10 Piece Premium Cookware Set with Triple Coated Nonstick Copper Surface, Oven, Stovetop & Dishwasher Safe at Amazon.com. I immediately called again and said I never ordered anything. I then cooked three beef sausages in frying pan and juice stuck to pan,had to soak pan to finally get clean. I have read their customer reviews and there have been many many complaints. this is my complaint!!!!! BBB is here to help. Hard to Clean. After ordering one fry pan and one for free at a total of $19.95 by phone, I tried to cancel my order but was told that I was not in the sytem. See BBB rating, reviews, complaints, & more. BBB remains operational and focused on serving our business community. Gotham Steel Pan Complaints. I was told to send proof of purchase which I did twice and then I was told the matter was being resolved by sending another air fryer! By using this website you agree to our Cookies Policy. I actually never gave them any of my personal information and I must assume the only way they got this information was by pfishing my phone number when I called. We use cookies to improve your experience on our site and to show you personalised advertising. Do not buy these products . We use cookies to improve your experience on our site and to show you personalised advertising. First, experiences vary when it comes to the main feature of this pan. After using it maybe 8 times, while cooking eggs I noticed a flame, thank goodness I didn't walk away. Check out some of the major complaints: Non-Stick Doesn’t Work. This is the 4th day of trying to call them, telephone number constantly busy. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I am now trying to contact customer service to find out why my account has not been credited. How horrified I as to see that my account had been charged over $100. Gorham Steel also told me it would be sent by ***** within 24-48 hours but it came by **** yesterday the 30th. BBB information and Business Profiles reflect the most current information available to us. The very next day I received an email thanking me for my order, with the order number and my billing statement. By using this website you agree to our Cookies Policy. Please check out resources available to you at BBB.org/coronavirus. BBB Business Profiles generally cover a three-year reporting period. I feel they are very devious in dealing with customers/public. Gotham Steel pans with titanium non-stick have a distinct look with its copper-colored interior and a glossy black exterior. It is constructed out of aluminum, which is known to provide constant and even heat when cooking. I purchased the Gotham Steel Smokeless Grill on May 30th. In addition they had my name, address, and billed to my credit card. But there are many complaints associated with the pan. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I have been calling about my surveyed since Oct.23rd and spoke with five different people in customer service and got no results but a run around!! Some of the sources of information BBB relies on are temporarily unavailable. BBB reports on known marketplace practices. I called approximately five times and finally someone answered, she gave me an email address to send a picture of the grill. your advertising is false everything sticks to frying pan and I have marks on frying pan that will not wash off. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business1231 Rockaway Avenue, Brooklyn, NY 11236-2132, Need to file a complaint? Finally after 3 days, got hold of customer service who told me not to accept the order. When I called that number, I was greeted by an automated voice listing numbers to press for bunches of different products, but not the Gotham Steel frying pan. This organization is not BBB accredited. There was at least one complaint where a customer stated that once the non-stick coating wore off, the pan became very hard to clean. United States, North Carolina: Tweet: Consumer complaints and reviews about Gotham steel/air fryer: Coffee4u2c Send email : Nov 16, 2020 timer knob broke/copper came out of basket. Steel Warehouse in Brooklyn, NY. Good. BBB Business Profiles may not be reproduced for sales or promotional purposes. all pots and pans stick food to bottom of frying pan even pouched eggs in water and three beef sausages totally stuck to pans. How BBB Processes Complaints and Reviews. Consumer sand corperate affairs says I have to send your company a complaint. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. I never heard from anyone,that is why I kept calling! A very nasty person, Amanda, and told me I did order it and hung up on me. United States, California: Tweet: Consumer complaints and reviews about Gotham Steel: leslie moss Send email : Oct 28, 2017 sticking pans and pots. There were several complaints that the Gotham Steel frying pan is very thin, flimsy and warps after a couple of uses. Some people report that the pan works just fine. As a matter of policy, BBB does not endorse any product, service or business. Does this pan work? After she told me about them, I said I would call back if interested. I cooked pouched eggs in frying pan the eggs stuck to the bottom of pan. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. We’ll guide you through the process. This is another similar non-stick frying pan. Alternatives. BBB Business Profiles are subject to change at any time. Your password has been sent to the specified email address. If you are a Batman fan and reading this in the hope that this article is about the Gotham city, then it might not be what you have been expecting, but if you are looking for a superb brand for a wide assortment of reliable and efficient non-stick pans, then you are at the right … Gotham Steel Pan Reviews 2020 : Worth Buying? Its construction makes it lightweight and comfortable to use. Read More I called this company, back in the middle December, by phone to ask questions about their pans. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB remains operational and focused on serving our business community. DO NOT DO BUSINESS WITH THIS COMPANY. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This pan may seem like a great concept. Do not buy these products. I purchased it at Bed Bath & Beyond, because I lost my bill, had my Visa bill, they said call Gotham. Or does food stick and burn on the surface? Gotham steel/air fryer . Read honest and unbiased product reviews from our users. leslie moss Send email : Oct 28, 2017 food sticking. This I did. BBB remains operational and focused on serving our business community and our consumers throughout this crisis.

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